​​Last Updated: 03/27/2025

Welcome to Valley Junk Solutions. These Terms and Conditions ("Terms") govern your use of our website (valleyjunksolutions.com) and our junk removal services. By accessing our website or engaging our services, you expressly agree to these Terms. Please read carefully.

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1. General Overview

 

Valley Junk Solutions ("Company," "we," "our," or "us") is a professional junk removal business based in Phoenix, Arizona. Our services include, but are not limited to, residential junk removal, commercial cleanouts, construction debris hauling, recycling, resale, and donation of items removed.

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2. Acceptance of Terms

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Your continued use of our website or services signifies your agreement to these Terms. If you disagree with any part of these Terms, please discontinue the use of our services immediately.

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3. Service Provision

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We offer the following core services:

• Residential and Commercial Junk Removal

• Appliance and Furniture Removal

• Construction Debris Cleanup

• Donation and Recycling

• Resale Division (select items)

We reserve the right to modify or discontinue any services without notice.

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4. Pricing and Quotations

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• All provided quotes are estimates. Final prices may vary based on actual labor, materials, or site conditions discovered upon arrival.

• Valley Junk Solutions reserves the right to adjust quotes following an in-person site inspection. Customers will receive notification of any adjustments before work commences.

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5. Payment Terms

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• Payment is due upon job completion unless otherwise specified in a separate, signed agreement.

• Accepted payment methods include credit/debit card, cash, bank transfer, and certified check.

• Valley Junk Solutions may require a non-refundable deposit for certain jobs, with terms clearly communicated prior to engagement.

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6. Refund Policy

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Refunds may be considered under specific circumstances including, but not limited to:

• Unsatisfactory or incomplete work, verified by clear and convincing evidence provided within 48 hours of service.

• Accidental damage, clearly proven to be the result of our team's negligence.

All refund requests will undergo a thorough internal review. The manager on duty retains sole and final discretion regarding refund approval.

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7. Property Liability and Customer Responsibility

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• Customers must provide clear, safe, and unobstructed access to the premises.

• Valley Junk Solutions is not responsible for pre-existing damages or conditions of properties or items.

• Customers must disclose all hazards or structural concerns before work begins.

• Liability for property damage caused during our services is strictly limited to direct negligence by our employees and shall not exceed the amount charged for the specific service provided.

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8. Ownership and Disposal of Items

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Upon removal, all items become the immediate property of Valley Junk Solutions. We reserve exclusive rights to dispose, recycle, donate, or resell items at our discretion.

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9. Confidentiality and Privacy

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Your privacy matters. We commit to protecting customer information collected through our website or services. For further details, please consult our [Privacy Policy].

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10. Intellectual Property

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All content provided through valleyjunksolutions.com (logos, graphics, text, and images) is the exclusive property of Valley Junk Solutions and protected by copyright and trademark laws. Unauthorized reproduction or use is strictly prohibited.

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11. Indemnification

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Customers agree to indemnify and hold harmless Valley Junk Solutions, its partners (Kevin, Donald, Andrew), employees, affiliates, and representatives from any liabilities, damages, expenses, or claims arising from any breach of these Terms or misuse of our services.

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12. Changes to Terms and Services

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Valley Junk Solutions reserves the right to amend these Terms at any time. Amendments will be effective immediately upon posting on our website. Continued use of our services indicates acceptance of revised terms.

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13. Limitation of Liability

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Under no circumstances shall Valley Junk Solutions be liable for indirect, incidental, consequential, or special damages arising from services rendered. Our total liability in all circumstances shall not exceed the total fee paid for the relevant service.

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14. Dispute Resolution

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Any dispute arising from these Terms shall first be resolved through good-faith negotiation. Should negotiation fail, the parties agree to seek resolution through mediation. If mediation does not yield a resolution, disputes shall be settled by binding arbitration administered according to Arizona state laws.

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15. Governing Law

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These Terms shall be governed by, interpreted, and enforced in accordance with the laws of the State of Arizona.

16. Severability

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Should any provision within these Terms be found unenforceable by a court or arbitrator, the remaining provisions shall remain fully enforceable.

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17. Entire Agreement

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These Terms represent the entire agreement between Valley Junk Solutions and you, superseding all previous written or oral understandings.

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18. Contact Information

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For questions or clarifications about these Terms:

• Email: info@Valleyjunksolutions.com

• Phone: (480) 229-6951

• Mailing Address:

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  Acknowledgment and Partner Approval

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By publishing these Terms and Conditions on our website, the partners of Valley Junk Solutions affirm their commitment and agreement to these Terms.